Refund Policy

Effective Date: 08/26/2026

Overview

This Refund Policy applies to online courses and educational services purchased from Aleksa Jovanovic Enterprises LLC through https://aleksajovanovic.us or an associated purchase process.

Because our products consist primarily of digital educational content and online learning services, refund requests are evaluated based on the nature of the purchase and the circumstances of the request.

Refund Eligibility

Refund requests may be reviewed on a case-by-case basis.

Eligibility may depend on factors such as whether course access has already been provided, whether digital materials have been accessed or substantially used, whether live or mentor-supported services have already been delivered, and the circumstances giving rise to the request.

Submitting a refund request does not automatically guarantee approval.

Digital Course Access

Our courses may include digital materials that become available electronically after purchase.

Because digital educational content can be accessed or consumed after delivery, the extent to which a course has already been accessed or used may be considered when reviewing a refund request.

Technical Access Issues

If you experience a technical issue that prevents you from accessing a purchased course, please contact us at support@aleksajovanovic.us.

We will make reasonable efforts to review the access issue and assist with restoring access where appropriate.

Where a significant access issue attributable to our service cannot reasonably be resolved, the circumstances may be considered as part of a refund review.

Duplicate or Incorrect Charges

If you believe that you have been charged more than once for the same purchase or that a transaction was processed incorrectly, please contact us as soon as reasonably possible.

We will review the available transaction information and address confirmed billing errors appropriately.

How to Request a Refund

Refund requests should be submitted by email to support@aleksajovanovic.us.

The request should include sufficient information to identify the purchase, such as the customer’s name, email address used for the purchase, the course or service purchased, any available transaction or order reference, and a brief explanation of the reason for the request.

Customers should not send full payment card numbers or other unnecessary sensitive payment information by email.

Review of Requests

We aim to review refund requests within a reasonable timeframe.

We may request additional information where necessary to identify the transaction, understand the circumstances, or determine whether a refund is appropriate.

Each request will be considered based on the available information and the nature of the relevant product or service.

Approved Refunds

Where a refund is approved, it will generally be returned through the original payment method or payment channel where available.

The time required for the refunded amount to appear may depend on the payment provider, bank, card issuer, or other financial institution involved in the transaction.

Non-Refundable Circumstances

A refund may not be available where digital course content or associated services have already been substantially accessed, consumed, or delivered and there is no verified service or billing issue that reasonably justifies a refund.

Refund eligibility may also be affected where a request involves misuse of the service, unauthorized sharing of course access, abuse of the refund process, or circumstances outside the reasonable control of Aleksa Jovanovic Enterprises LLC.

Any such determination will be made based on the individual circumstances of the request.

Payment Disputes

We encourage customers to contact us directly at support@aleksajovanovic.us if they believe there is a problem with a purchase or charge.

Providing us with an opportunity to review the issue may allow billing, access, or refund concerns to be addressed directly.

Changes to This Refund Policy

We may update this Refund Policy when necessary to reflect changes to our services or business practices.

The effective date shown at the top of this policy identifies the current version.

Contact Us

For refund or payment-related questions, please contact:

Aleksa Jovanovic Enterprises LLC
30 N Gould St, #48692
Sheridan, WY 82801
United States

Website: https://aleksajovanovic.us

Email: support@aleksajovanovic.us